MK
Marlize K

1 reviews | Active since Mar 2019

05 Apr 2021, 09:46

Not getting any help

When I log into my account, it shows that my account is in arrears. I have phoned, mailed and left reviews on here, but no one has helped me. They keep telling me my account is not in arrears. Yet the message is still on my account when I log in and no one can tell me why or when it will be resolved. It’s very frustrating.

0
Replies (1)
Finchoice
Finchoice's reply05 Apr 2021, 20:20
Official
 Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team