FM
Francinah M
1 reviews | Active since Jan 2021
17 Mar 2026, 11:10
Non stop calling
I have been receiving calls from your collection department since mid February telling me my acc Is behind meanwhile my account are up to date,I even made a call to collection department to update it on their side but I am still getting these call and honestly they are annoying in a day I receive about 5/10 calls
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
17 Mar 2026, 12:53
Hi Francinah Matlhoma,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's reply17 Mar 2026, 12:53
Official
Hi Francinah Matlhoma,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
FM
Francinah M's updateReviewer Update
20 Mar 2026, 11:35Good Day
Can you please check wit collection/account to update my account as \i am still receiving those calls and honestly its somehow annoying especially knowing that my account is up to date, Today only I received about 2 calls
Can you please check wit collection/account to update my account as \i am still receiving those calls and honestly its somehow annoying especially knowing that my account is up to date, Today only I received about 2 calls
FM
Francinah M's update20 Mar 2026, 11:35
Reviewer Update
Good Day
Can you please check wit collection/account to update my account as \i am still receiving those calls and honestly its somehow annoying especially knowing that my account is up to date, Today only I received about 2 calls
Can you please check wit collection/account to update my account as \i am still receiving those calls and honestly its somehow annoying especially knowing that my account is up to date, Today only I received about 2 calls
Finchoice's replyOfficial
21 Mar 2026, 10:37
Good day Francinah,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply21 Mar 2026, 10:37
Official
Good day Francinah,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team