TT
Thabo T

1 reviews | Active since Nov 2010

07 Jun 2022, 05:42

Non approval of debit order mandate

They are convenient to respond and with positive results but I'm having a problem with how they continued with the funeral cover debit order mandate on my bank as I didn't approve? I was only estimating their quotes on funeral plan. May you please close the funeral policy.

0
Replies (2)
Finchoice
Finchoice's reply07 Jun 2022, 13:40
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply22 Jun 2022, 13:55
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team