No solution - Frustrated

Item: Finchoice
Rating: 1
Author: Thelma K

I have been trying for months to reset my credentials, I had an account many years ago and the old email and cell number do not exist and do not remember them, after numerous attempts I am still not being assisted. I cannot register it says ID exists

Helpful (0)

Replies (2)

Finchoice's replyOfficial

10 Oct 2025, 15:31

Good day Thelma,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Best regards,

Finchoice's reply10 Oct 2025, 15:31

Official

Best regards,

Finchoice's replyOfficial

14 Oct 2025, 15:22

Good day Thelma,
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team

Best regards,

Finchoice's reply14 Oct 2025, 15:22

Official

Good day Thelma,
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team

Best regards,

No solution - Frustrated

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