KL
Keabetswe L

1 reviews | Active since Aug 2025

10 Oct 2025, 13:49

No response from Finchoice

I app**** for a loan last week, even now i have not received any response even though i submitted all relevant documents. Called earlier this week, consultant promised me they will get back to me by latest wednesday, even now im still waiting. This is really poor service

0
Replies (2)
Finchoice
Finchoice's reply10 Oct 2025, 14:16
Official
Hi Keabetswe L,

Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice
Finchoice's reply13 Oct 2025, 07:54
Official
Good day Keabetswe,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team