No response from company telephone or email.

Hi,

I've app****, been approved, accepted the debicheck mandate all on the 30th of December 2024. My documents are in review status.

On the business days I tried calling many times and waited for 10 to 20 minutes at a time before cutting due to the automated "no agents available message", I even logged a call and sent emails with no response, I do see that you guys are responsive on hello Peter though... So should I call the bank and cancel the mandate because the company is not operational? Except for the person assigned to address hello Peter reviews or should I wait further?

I did look at other Hello Peter reviews and I see other people have the same experience.