MK
Mbali K
1 reviews | Active since Jan 2012
06 Jan 2021, 12:26
No response after numerous calls and emails
Hi, i have called numerous times and i either wait for over 30 minutes or call doesn't go through. I have also emailed and got an automated response to expect feedback in 48 hours and still nothing.
I am in debt review and need a paidup letter from Finchoice so i can submit to my debt counselor and get out of debt review. Finchoice is the only outstanding company! This is so frustrating, can someone at least call me!
Thanks Mbali
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
06 Jan 2021, 12:45Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply06 Jan 2021, 12:45
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you.
Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
MK
Mbali K's updateReviewer Update
06 Jan 2021, 14:24Hi Guys
Carla has called me and has sent the letter. Thank you so much for your speedy response Carla.
Thanks
Mbali
Carla has called me and has sent the letter. Thank you so much for your speedy response Carla.
Thanks
Mbali
MK
Mbali K's update06 Jan 2021, 14:24
Reviewer Update
Hi Guys
Carla has called me and has sent the letter. Thank you so much for your speedy response Carla.
Thanks
Mbali
Carla has called me and has sent the letter. Thank you so much for your speedy response Carla.
Thanks
Mbali
Finchoice's replyOfficial
06 Jan 2021, 15:34Good Day
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
The finchoice team
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
The finchoice team
Finchoice's reply06 Jan 2021, 15:34
Official
Good Day
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
The finchoice team
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
The finchoice team