NG
Nombuiselo G

1 reviews | Active since Nov 2022

03 Nov 2025, 10:35

NO RESPOND AFTER A WEEK OF SENDING DOCUMENTS

They say "Allow 24 hours" for them to process your application but you will wait for over a week with no communication whatsoever!

I don't think they understand that people apply for loans because they are in a crisis, no one wants to wait for more than a week for a loan that's ridiculous!!!!

0
Replies (2)
Finchoice
Finchoice's reply03 Nov 2025, 10:49
Official
Hi Nombuiselo G,


We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team
Finchoice
Finchoice's reply05 Nov 2025, 15:56
Official
Good day Nombuiselo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team