CA
Carmen A
1 reviews | Active since Jun 2019
13 Oct 2020, 17:25
NO PAYMENT EVENTHOUGH INSURANCE WAS PAID
Needed to claim in March as I went on maternity leave and my contract ended at the same time so emailed Finchoice and asked if I am covered for this as the personal protection plan states they will cover in the event of loss of income. Was told no they will not cover. No claim was even submitted. So for what are we paying insurance! Was subsequently handed over to NRB. Worse place ever to have taken a loan out. Bad bad service! Never again
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Finchoice's replyOfficial
14 Oct 2020, 08:55Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply14 Oct 2020, 08:55
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team