No one knows the Credit Act

One thing straight quickly - December 13 you passed a debit order on my account - it went through<br> January 14 I paid the account again because you indicated you haven't received it<br> January 31 I did not allow a debit order to go through as account is up to date (all information sent to you, no response)<br> February 28 I did not allow a debit order through because I will take that money as payment for my time and frustrations,<br> <br> I have informed you that I will not address any phone calls from you any more - all information to be sent via email (so that I have a record)<br> However:<br> <br> This has been ignored (have not received even a statement from you for 3 months via email.Instead you call me 15 - 20 times a day, I do not answer all these calls because I refuse to explain the same story over and over again to a different person. You made your one phone call to my office (which is not a point of contact for me) once again you were told to address me via email.You have since called my office 27 times in 2 days