wN
wandile N

1 reviews | Active since Jul 2024

08 Jul 2024, 03:05

NO LOAN PAYOUT

Worst experience I've encountered, I was offered a loan of R2 500 on Saturday 06 July, 2024. Accepted all the Debicheck mandate, but the funds have not clicked in my account. Checked my bank statement to see if maybe I might have missed it, nothing reflects that I have received the funds. Sent multiple emails to the customer services with no response till now. Now that I'm reading these reviews about the company, seems I've fallen for the same trap. On one of the reviews I came accross FAISombud.co.za in which the writer mentioned that the guys helped him out. Lodged a complaint too, I STRONGLY ADVISE that you stay away from online services like thses

0
Replies (5)
Finchoice
Finchoice's reply08 Jul 2024, 08:04
Official
Good day Wandile,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

wN
wandile N's update08 Jul 2024, 09:34
Reviewer Update
Hi, got an sms stating that the funds will reflect on my account in the next business day, hope they do payout
Finchoice
Finchoice's reply08 Jul 2024, 11:05
Official
Good day Wandile,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team
wN
wandile N's update09 Jul 2024, 12:04
Reviewer Update
Hi, I'm happy to say I was satisfied when I got my funds yesterday at 18h21. A 9 hour gap from when I got an sms yesterday at 09h24, I'm happy didn't have to wait 24hours to receive the funds like they said.

Thank you Finchoice for your services!
Finchoice
Finchoice's reply09 Jul 2024, 13:29
Official
Good day Wandile,

We appreciate your feedback. Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.

The FinChoice Team