NR
Nicolaas R

1 reviews | Active since Dec 2025

29 Dec 2025, 09:46

No loan payout

I made both a loan and mobimoney account and only received my money for the mobimoney, they stated apparently the loan was paid however i never received anything and now I am unable to get ahold of them and its been 2 weeks already

0
Replies (8)
Finchoice
Finchoice's reply29 Dec 2025, 12:06
Official
Hi Nicolaas R,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

NR
Nicolaas R's update29 Dec 2025, 12:08
Reviewer Update
Please do this swiftly, as stated I have been waiting 2 weeks, since the 20th of December however still nothing...

Please assist. Call me on ***, i have tried calling 4 times and used over r100's worth of airtime and yet still no luck, this is very poor since the first time you guys were really efficient.
NR
Nicolaas R's update29 Dec 2025, 12:08
Reviewer Update
***
Finchoice
Finchoice's reply29 Dec 2025, 13:49
Official
Hi Nicolaas R,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team








NR
Nicolaas R's update29 Dec 2025, 14:07
Reviewer Update
Wonder how long this will take now to get resolved or addressed
Finchoice
Finchoice's reply30 Dec 2025, 10:19
Official
Hi Nicolaas R,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

NR
Nicolaas R's update01 Jan 2026, 09:28
Reviewer Update
The problem was found however still no resolution for the issue!!! Why?? Why is this taking so long
Finchoice
Finchoice's reply16 Jan 2026, 10:24
Official
Good day Nicolaas,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team