J
Janice
1 reviews | Active since Aug 2026
25 Aug 2026, 12:08
No help provided
Since Friday (22/08/2026) I've requested for my password to be reset and still haven't received any help so I'm unable to log onto my account.
Numerous phone calls and emails and they keep saying it's been escalated. The reset link on the website does not work either.
It's frustrating because why does something so simple take so long to be attended to??
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
25 Aug 2026, 12:35Hi Janice,
I completely understand how frustrating this situation can be, not being able to log into your account is indeed bothersome. I genuinely apologize for the inconvenience you've faced. Please allow us some time to investigate this for you. We will reach out via email with updates on resolution.
Warm regards,
The FinChoice Team
Finchoice's reply25 Aug 2026, 12:35
Official
Hi Janice,
I completely understand how frustrating this situation can be, not being able to log into your account is indeed bothersome. I genuinely apologize for the inconvenience you've faced. Please allow us some time to investigate this for you. We will reach out via email with updates on resolution.
Warm regards,
The FinChoice Team
J
Janice's updateReviewer Update
25 Aug 2026, 15:41Still not getting any help no one has contacted me yet
J
Janice's update25 Aug 2026, 15:41
Reviewer Update
Still not getting any help no one has contacted me yet