No help

I really need someone from Finchoice to help me ASAP. I have sent numerous emails asking for help, requesting calls back, tried to call and no one helps me. Why do you give loans out so quickly if you cannot help or assist your client when they have a problem.

I honestly cannot pay Nov and Dec and need a payment holiday until end Jan as my husband lost his job due to Covid 19 but he is starting a new job next week but we will still be terribly short. I don;'t know what to do and just wish someone will help!