YJ
Yamkela J

1 reviews | Active since Apr 2023

25 May 2023, 19:42

No funds.

Finchoice i am so confused and concerned. I app**** for a loan. Got approved for an amount. Sent documents and approved Debi check and yet 3 days later the funds have not been sent and no communication from you guys! The Debi check on my app is already active and in place to debit on the 26th of may and yet today is the 25th and the funds have not been sent! How am I gonna be paying for a loan I haven’t received yet ??! Very concerned and this is very alarming. I am going to be cancelling this Debi check with my bank asap as this is very *****.

0
Replies (2)
Finchoice
Finchoice's reply29 May 2023, 20:35
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team 
Finchoice
Finchoice's reply30 May 2023, 21:36
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team