MB
Maleshwane B

1 reviews | Active since Jan 2015

30 Nov 2020, 12:04

No feedback or resolutions

Query not resolved or any contact from them but I get emails stating that case was closed. If I could I would close my account with them. Coz no one feels customers deserve feedback or resolutions.

0
Replies (3)
Finchoice
Finchoice's reply30 Nov 2020, 12:49
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 

Best regards,

Finchoice
Finchoice's reply30 Nov 2020, 15:58
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,

MB
Maleshwane B's update03 Dec 2020, 14:52
Reviewer Update
I was promised to be sent an email. To date nothing has showed up. How is that for a resolution?