MN
Mo N
1 reviews | Active since Jan 2019
29 Jan 2019, 08:35
No feedback!!
Lastweek friday and yesterday i sent my bank statement,still no response. I sent both via email and whatsapp. Your whatsapp agents are MUTE
I am dissappointed tosay the least. Earlier this year around the 2nd i received a call saying i qualified for a kwik withdraw load of R8000 which was approved after going through the process with the agent.
A week later i received a reminder that i could withdraw and some steps on how to. I didnt need the money then.
Now that i desperately need to withdraw R6000 of the R8000 walla!!!i do not qualify and message says that ineed to pay my homechoice account on time. But i currently have no active homechoice account.
This is confusing and quiet frustrating.
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Finchoice's replyOfficial
29 Jan 2019, 08:49 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
Finchoice's reply29 Jan 2019, 08:49
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,