No customer communication
I received an offer from finchoice to apply for credit. Filled in all the forms, sent all my doc's, approved the debi check. 2 Months later and not a word from finchoice besides more emails of products I should apply for. I'm assuming I didn't qualify for what they offered me, but now, I'm sitting with a debi Check on my bank account which essentially gives them permission to deduct money from my account if they feel like it. How can this be legal?
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Replies (4)
Finchoice's replyOfficial
16 May 2026, 14:15Hello Shirleen,
We truly appreciate your patience in this process and we're sorry for any misunderstandings that may have arisen. We understand how you feel about the debi check and we assure you that we follow all legal guidelines in our processes. Please allow us some time to investigate this for you. We will reach out via email with updates on the resolution.
Warm regards,
The FinChoice Team
Finchoice's reply16 May 2026, 14:15
Official
Hello Shirleen,
We truly appreciate your patience in this process and we're sorry for any misunderstandings that may have arisen. We understand how you feel about the debi check and we assure you that we follow all legal guidelines in our processes. Please allow us some time to investigate this for you. We will reach out via email with updates on the resolution.
Warm regards,
The FinChoice Team
's updateReviewer Update
16 May 2026, 14:19All I want is for the Debi check to be removed from my bank account, there is no reason for a company to need a debi check on your personal bank account when you do not have any credit/loans with them.
's update16 May 2026, 14:19
Reviewer Update
All I want is for the Debi check to be removed from my bank account, there is no reason for a company to need a debi check on your personal bank account when you do not have any credit/loans with them.
's updateReviewer Update
16 May 2026, 14:21Can you provide me with a timeline as to when I will receive this email mentioned above?
's update16 May 2026, 14:21
Reviewer Update
Can you provide me with a timeline as to when I will receive this email mentioned above?
's updateReviewer Update
20 May 2026, 08:07Got one email on the 18th claiming the debicheck is closed. Checked my banking and it's still there and active. I have yet to receive a reply on the mail I sent back with screenshots as proof.
's update20 May 2026, 08:07
Reviewer Update
Got one email on the 18th claiming the debicheck is closed. Checked my banking and it's still there and active. I have yet to receive a reply on the mail I sent back with screenshots as proof.