NO CORRESPONDENCE- Incorrect debit
Debited R3750 when I shouldn't be debited. Email sent on Monday and no response as yet. Do you have actual employees at Finchoice or do you use robots? I'm so ****ed!!!
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Replies (7)0
Replies (7)
Finchoice's replyOfficial
29 Apr 2022, 10:54Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply29 Apr 2022, 10:54
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
's updateReviewer Update
29 Apr 2022, 13:57You strive for ****! With basically no customer care centre, calls and emails are ignored. I've emailed 5 ****ing days ago to no avail. I'm writing a complaint to the ombudsman now. Your service is so ****ing annoying and highly ***********.
's update29 Apr 2022, 13:57
Reviewer Update
You strive for ****! With basically no customer care centre, calls and emails are ignored. I've emailed 5 ****ing days ago to no avail. I'm writing a complaint to the ombudsman now. Your service is so ****ing annoying and highly ***********.
's updateReviewer Update
29 Apr 2022, 14:00Attention to potential clients: Don't ever use their services, because once you encounter a problem no one will eagerly help you.
's update29 Apr 2022, 14:00
Reviewer Update
Attention to potential clients: Don't ever use their services, because once you encounter a problem no one will eagerly help you.
Finchoice's replyOfficial
29 Apr 2022, 14:31Good Day
Thank you for your feedback, could you kindly contact the relevant department directly, you may email them at ***
The finchoice Team
Thank you for your feedback, could you kindly contact the relevant department directly, you may email them at ***
The finchoice Team
Best regards,
Finchoice's reply29 Apr 2022, 14:31
Official
Good Day
Thank you for your feedback, could you kindly contact the relevant department directly, you may email them at ***
The finchoice Team
Thank you for your feedback, could you kindly contact the relevant department directly, you may email them at ***
The finchoice Team
Best regards,
's updateReviewer Update
29 Apr 2022, 14:43Do you think I haven't emailed this useless department of yours?
From Monday, I have been emailing to no avail, stop wasting my time. You said you are investigating, did you investigate this email address? You are ****ing playing!!!
From Monday, I have been emailing to no avail, stop wasting my time. You said you are investigating, did you investigate this email address? You are ****ing playing!!!
's update29 Apr 2022, 14:43
Reviewer Update
Do you think I haven't emailed this useless department of yours?
From Monday, I have been emailing to no avail, stop wasting my time. You said you are investigating, did you investigate this email address? You are ****ing playing!!!
From Monday, I have been emailing to no avail, stop wasting my time. You said you are investigating, did you investigate this email address? You are ****ing playing!!!
's updateReviewer Update
29 Apr 2022, 14:55To all those experiencing issues with their refund from this company please Google the FAIS Ombudsman and lodge your complaint.
https://www.faisombud.co.za/lodge-complaint/
https://www.faisombud.co.za/lodge-complaint/
's update29 Apr 2022, 14:55
Reviewer Update
To all those experiencing issues with their refund from this company please Google the FAIS Ombudsman and lodge your complaint.
https://www.faisombud.co.za/lodge-complaint/
https://www.faisombud.co.za/lodge-complaint/
Finchoice's replyOfficial
29 Apr 2022, 19:32Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's reply29 Apr 2022, 19:32
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,