MT
Mandie T
1 reviews | Active since Sept 2018
13 Feb 2023, 12:49
No competent staff to asssit
I have contacted the call center a few times and email occasionally to get my details changed with no luck. Can anyone please assist me.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
13 Feb 2023, 15:47Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply13 Feb 2023, 15:47
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
MT
Mandie T's updateReviewer Update
15 Feb 2023, 11:28I received a message that my phone number was changed but on the website it still says number not recognized. Wow thought actions will be in place by now.
MT
Mandie T's update15 Feb 2023, 11:28
Reviewer Update
I received a message that my phone number was changed but on the website it still says number not recognized. Wow thought actions will be in place by now.
Finchoice's replyOfficial
15 Feb 2023, 11:43Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply15 Feb 2023, 11:43
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's replyOfficial
20 Feb 2023, 17:04Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply20 Feb 2023, 17:04
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team