LM
Letlhogonolo M
1 reviews | Active since Oct 2022
11 Aug 2025, 11:35
No client care
I have a loan and a mobi money account with finchoice and their it's good till 2 weeks ago I wanted to update my banking details as I have changed my bank but a lady called while in the call I think cut call but she never returned my call of which I finds it disappointing that as customer I want to make sure that everything is in order but showed me no client care
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
11 Aug 2025, 12:23
Good day Letlhogonolo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply11 Aug 2025, 12:23
Official
Good day Letlhogonolo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
14 Aug 2025, 11:28
Good day Letlhogonolo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply14 Aug 2025, 11:28
Official
Good day Letlhogonolo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team