mC
mthobisi C
1 reviews | Active since Oct 2024
08 Oct 2025, 17:57
NO CALL BACK . SPOKE TO TM JAN IN INBOUND
No calling back , I've been waiting for a week to be finalized . Today i spoke to a manager in the inbound department by the name Jan . he assured me the query will be escalated to the relevant department and they would call me WAITED THE WHOLE DAY NO CALL . EVEN LEFT AN ALTERNATIVE NUMBER STILL NO CALL !!!!!!. REALLY BAD SERVICE
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
08 Oct 2025, 19:46
Hi mthobisi C,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply08 Oct 2025, 19:46
Official
Hi mthobisi C,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
22 Oct 2025, 12:05
Good day Mthobisi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply22 Oct 2025, 12:05
Official
Good day Mthobisi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team