NM
Nhlanhla M

1 reviews | Active since Sept 2017

12 Oct 2021, 13:24

No assistance

Made EFT payments they were allocated to wrong accounts. I contacted them to place the money on correct account a query was logged they gave me reference. Later got an SMS that the issue has been resolved but issue is still there. Sent an email to their collection department it's been a week no response.

0
Replies (1)
Finchoice
Finchoice's reply12 Oct 2021, 17:22
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team