New Loan Application approved but not approved BAD Service
<p>I was called 3 weeks back to take up a loan for being a good home choice customer, however, I declined as i did not have a need at the time. One week later I had an emergency and needed cash I did a mobi site application and received a quote, all I now had to do was submit my payslips, which I did , after 3 days of not hearing anything I called and was advised that there was a system error and would have to redo the application which took 10 minutes I was advised once the checks were done I would receive my money so another 3 days with no contact, I requested someone call me back with feedback just to be advised that I would have to do an application for a third time. I told the lady that im scared that it would affect my ITC she asured me that it would not as they wount do another ITC check, she was very helpful and advised that my loan application was failing because of my bidvest account and would get back to me. Lo and Behold she comes back and says there should be no problem with my account and that its an IT problem once its resolved the money would be paid as nothing else holding the the payout behind. Its been almost two weeks and still no feedback. Your service sucks</p>
Good day
Thank you for writing to advise us of your concerns.
We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. Please can you forward your contact details to us as we would like to contact you.
Kind regards
FinChoice Team
Good day
Thank you for writing to advise us of your concerns.
We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. Please can you forward your contact details to us as we would like to contact you.
Kind regards
FinChoice Team
CELL IS ********** 169
CELL IS ********** 169
Good day,
We're unable to pick up the number you provided us with. It seems that Hello Peter hides customers personal contact information.
Can you please send your complaint and with your contact information through to info@finchoice.com.
Thank you.
Kind regards
FinChoice team.
Good day,
We're unable to pick up the number you provided us with. It seems that Hello Peter hides customers personal contact information.
Can you please send your complaint and with your contact information through to info@finchoice.com.
Thank you.
Kind regards
FinChoice team.
