FW
Faren W

1 reviews | Active since Oct 2021

05 Jan 2024, 10:04

Never again. Stay away from these people.

Horrible isn't even a sufficient description. When you apply they drip with kindness and probably sweat from how fast they get back to you but don't you dare have a problem that they created then they disappear like mist before the sun. Shocking to say the least, they sent out smses(in error) that they couldn't debit from my account and then proceeded with supplying an easy pay number to make a payment to. I did as instructed only to have them debit the payment not once but TWICE. Consultants are quick(when you eventually get hold of them) to say that refund will reflect within 3-5 days(which has passed already). Still waiting, I won't be holding my breath. Keep that money since you guys are so hard up for it. I absolutely cannot wait to be done with this loan. Never ever again will I make use of their services. I would rather starve and go without.

0
Replies (2)
Finchoice
Finchoice's reply05 Jan 2024, 10:49
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
Finchoice
Finchoice's reply05 Jan 2024, 10:53
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team