ST
Shanelle T
1 reviews | Active since Nov 2022
02 May 2023, 07:28
n/a
Good day, Called the call Centre more than three times holding on for more than 30 min. If a consultant answer they have no telephone etiquette just put you through and say please hold. This is not how your treat a client!!!!
My account was already paid up in March 2023. Still shows on my Credit bureau. I would like to remove it ASAP from my name.
Worst customer service ever!!!!!!
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Finchoice's replyOfficial
02 May 2023, 21:19 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply02 May 2023, 21:19
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team