Mr

Good day. I'm deeply sad about the way Finchoice is treating me. When I lost my way in 2022 I send them a letter from my work which showed that I was terminated from work. The time I was paying back the loan they were also deducting insurance for incase I loose work and can not pay back. Finchoice didn't consider the the letter I send to them, they took me to debt collectors, nimble. I didn't have money to pay, but nimble forced me to pay and I agreed to pay 50.00 but I couldn't keep up with the payment. When I got work I made arrangements with Nimble to increase the the payments. Since I have been paying from February 2024 they didn't inform credit bureaus that they can change my payment status on the credit report. I called nimble to ask why they don't update my payment and they told they give money to Finchoice and is Finchoice supposed to update the credit bureaus with payment information. Now I have 2 questions, first why did Finchoice took me to debt collectors when the loan was insured and the second question why they are not updating credit bureaus because they didn't forget about me, I'm called day and night to pay. Thank helopeter help get answers.