WD
W D

1 reviews | Active since Sept 2021

03 Sept 2021, 10:29

Most pathetic service 🙅

Most pathetic service ever. I opened a loan with Finchoice a week ago. I'm not blacklisted nor have poor credit history. However I just wanted to apply because it seemed convenient and since I've been a client of homechoice I thought they might be quick and efficient as them.

I sent all my required documents on Thursday last week and called. Ever since I've been calling and emailing them till today. Their call centre agents are rude and just drop your call when you ask them questions. Their service is simply pathetic. It's been a week and a day but no response from them . The only thing they do is to bombard my phone with their silly promotions.

You should stop doing business as you clearly have no client etiquette Finchoice.

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Replies (1)
Finchoice
Finchoice's reply06 Sept 2021, 21:28
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
The finchoice team