AN
Asheeqah N
1 reviews | Active since Oct 2020
30 Nov 2023, 14:29
Money was allocated to an incorrect account and it was requested for FINCHOICE to move the money to the correct account . This seems not to be done as I am being harassed by your consultants . This is pathetic
It was requested for funds to be move to the correct account after monies were being paid to an incorrect account. I'm now being harassed by your call centre because THIS WAS NOT DONE . OR YOUR RECORDS NOT BEING UPDATED . I HAVE NOW CALLED FINCHOICE AND HAVE BEEN ON HOLD FOR 37 MINUTE AND COUNTING!!!!! THIS IS ABSOLUTELY PATHETIC !!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Finchoice's replyOfficial
30 Nov 2023, 16:24Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply30 Nov 2023, 16:24
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
01 Dec 2023, 09:33Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply01 Dec 2023, 09:33
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team