SK
Sharon K

1 reviews | Active since Apr 2026

07 Apr 2026, 13:26

Money not yet deposited

Hi Finchoice

I hope you are well

Yesterday I received an sms saying that the loan I app**** for has been deposited into my account and that it should reflect in the next business day. Today is the next business day as yesterday was a public holiday, and the contract starts on the 7th of April, but when I went on the website there’s a message that says I don’t qualify for the loan, but I still was able to see the amount that I need to pay monthly and the amount that will be debited and the date it will be debited.

I just wanted to find out how long until the money is reflected and why the message pops up?

0
Replies (2)
Finchoice
Finchoice's reply07 Apr 2026, 13:55
Official
Hi Sharon, I understand that it can be a bit disconcerting to receive conflicting information about your loan application. I can see why that might be troubling you. Please be assured that we are going to investigate the reason for the delay and why that message is showing on the website. You can expect an update from us via email, as we shed light on these concerns. Warm regards, The FinChoice Team
Finchoice
Finchoice's reply10 Apr 2026, 08:43
Official
Good day Sharon,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team