LN
Lorraine N
1 reviews | Active since Sept 2016
07 May 2019, 07:31
Money not reflecting on statement
My account with finchoice was handed over for non payment, i have paid R455 twice but on the system it reflects one R455 i called many times only to get no satisfactory response. I need an answer why it doesn't appear on the statement. The attorneys told me the account is closed, and the lady from Finchoice is not responding to my questions.
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Finchoice's replyOfficial
09 May 2019, 14:58Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***and You may ask to speak to one of our Customer Service Team Leaders who would gladly assist you with your Query.
The FinChoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***and You may ask to speak to one of our Customer Service Team Leaders who would gladly assist you with your Query.
The FinChoice team
Best regards,
Finchoice's reply09 May 2019, 14:58
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***and You may ask to speak to one of our Customer Service Team Leaders who would gladly assist you with your Query.
The FinChoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***and You may ask to speak to one of our Customer Service Team Leaders who would gladly assist you with your Query.
The FinChoice team
Best regards,