CS
Colin S
1 reviews | Active since Sept 2024
16 Apr 2026, 17:43
Money didn't update
From the amount that i was owing and the amount i paid why is the balance not reduced and at the mini statement why is the amount not appearing I paid R450 and R3526 why is it not reduced seems like all my money went arrears please let me know where the money went to
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Replies (3)CS
Colin S's updateReviewer Update
16 Apr 2026, 17:44I app**** for payment assistant but that account remains in arrears
CS
Colin S's update16 Apr 2026, 17:44
Reviewer Update
I app**** for payment assistant but that account remains in arrears
Finchoice's replyOfficial
16 Apr 2026, 18:05Hello Colin,
We understand your concern regarding the payments you made and why the balance hasn't been reduced accordingly. It is crucial that your payments are app**** correctly and we sincerely apologise if this hasn't been your experience. Please allow us some time to investigate this for you. We will reach out via email with updates on resolution.
Warm regards,
The FinChoice Team
Finchoice's reply16 Apr 2026, 18:05
Official
Hello Colin,
We understand your concern regarding the payments you made and why the balance hasn't been reduced accordingly. It is crucial that your payments are app**** correctly and we sincerely apologise if this hasn't been your experience. Please allow us some time to investigate this for you. We will reach out via email with updates on resolution.
Warm regards,
The FinChoice Team
CS
Colin S's updateReviewer Update
25 Apr 2026, 09:42Why is my money not reflecting on my mini statement on finchoice you guys think we are stupid and the money is not reducing
CS
Colin S's update25 Apr 2026, 09:42
Reviewer Update
Why is my money not reflecting on my mini statement on finchoice you guys think we are stupid and the money is not reducing