SK
Sanele K
1 reviews | Active since Feb 2026
24 Feb 2026, 08:32
Mobimoney not working
Absolutely useless and terrible customer service - misinformation is being provided. I can’t withdraw on mobimoney and I have been told for past 7days it reset within 3days and that has lapsed still no resolution. Today I am told it generates systematically. I have settled this stupid wallet and they still go and run a debit order -very useless and poor customer experience
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
24 Feb 2026, 08:41
Hi Sanele K,
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Best regards,
Finchoice's reply24 Feb 2026, 08:41
Official
Hi Sanele K,
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Best regards,
Finchoice's replyOfficial
26 Feb 2026, 09:50
Good day Sanele,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's reply26 Feb 2026, 09:50
Official
Good day Sanele,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
SK
Sanele K's updateReviewer Update
26 Feb 2026, 10:36Indeed - you guys stepped up and timeously resolved my query. I am truly grateful- thank you
SK
Sanele K's update26 Feb 2026, 10:36
Reviewer Update
Indeed - you guys stepped up and timeously resolved my query. I am truly grateful- thank you
Finchoice's replyOfficial
26 Feb 2026, 10:42
Good day Sanele,
We appreciate your feedback and strive to ensure every customer is satisfied with our service.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
We appreciate your feedback and strive to ensure every customer is satisfied with our service.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Best regards,
Finchoice's reply26 Feb 2026, 10:42
Official
Good day Sanele,
We appreciate your feedback and strive to ensure every customer is satisfied with our service.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
We appreciate your feedback and strive to ensure every customer is satisfied with our service.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Best regards,