MG
Moegamat G
1 reviews | Active since Dec 2016
17 Sept 2024, 09:06
MobiMoney error
I made a withdrawal on my MobiMoney facility. After accepting the withdrawal and Installment I got an error.. "ooops, our MobiMoney service is currently down, please try again later or contact us". When logging back on to my account I can clearly see that the amount was deducted off my MobiMoney account but I have not received any SMS confirmation of the withdrawal. Please assist urgently
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Replies (2)
Finchoice's replyOfficial
17 Sept 2024, 12:57
Good day Moegamat,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Best regards,
Finchoice's reply17 Sept 2024, 12:57
Official
Good day Moegamat,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Best regards,
Finchoice's replyOfficial
17 Sept 2024, 15:51
Good day Moegamat,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's reply17 Sept 2024, 15:51
Official
Good day Moegamat,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,