Mobimoney

Item: Finchoice
Rating: 1
Author: Stephan S

Good day I app**** for your mobimoney facility on the 27th of October, however I am still stuck at verification. I sent multiple Facebook messages to you and I still do not have any outcome of my application? The only feedback I receive is "we are required to confirm a few things", this is honestly unacceptable, it's been almost a week. You guys can do better.

Helpful (0)

Replies (3)

Finchoice's replyOfficial

03 Nov 2025, 07:29

Hi Stephan S,

We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team

Finchoice's reply03 Nov 2025, 07:29

Official

Stephan S's updateReviewer Update

03 Nov 2025, 09:24

I honestly do not know what to do anymore, nobody is providing me proper feedback, I even logged a support ticked, I did not get feedback. I am very disappointed.

Stephan S's update03 Nov 2025, 09:24

Reviewer Update

I honestly do not know what to do anymore, nobody is providing me proper feedback, I even logged a support ticked, I did not get feedback. I am very disappointed.

Finchoice's replyOfficial

06 Nov 2025, 15:59

Good day Stephan,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply06 Nov 2025, 15:59

Official

Good day Stephan,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team