JM
Judith M
1 reviews | Active since Oct 2019
13 Dec 2019, 11:06
Mobi money not available
I've got mobi money with FInchoice they debited my account today and R2485 was available,while I was doing it choosing over how many months I got a call,when I was done I continued funds were no longer available mind u I was buying bus tickets for my kids they going for holidays now I am stucked and frustrated don't know what to do anymore. Finchoice keep failing me I always.have issues with my Mobi. Can someone please activate it so that I can.have access to the funds My ID *** *** Regards Judith Mbola
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
13 Dec 2019, 11:13Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply13 Dec 2019, 11:13
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
JM
Judith M's updateReviewer Update
15 Dec 2019, 17:53Even when I tried today now it's giving error Mobi money unavailable due to payment that is outstanding but you guys you did debit 13/12
Your services are not reliable I mean at this time of the year?I am so frustrated and disappointed.
ID***
Contact ***
Regards
Judith
Your services are not reliable I mean at this time of the year?I am so frustrated and disappointed.
ID***
Contact ***
Regards
Judith
JM
Judith M's update15 Dec 2019, 17:53
Reviewer Update
Even when I tried today now it's giving error Mobi money unavailable due to payment that is outstanding but you guys you did debit 13/12
Your services are not reliable I mean at this time of the year?I am so frustrated and disappointed.
ID***
Contact ***
Regards
Judith
Your services are not reliable I mean at this time of the year?I am so frustrated and disappointed.
ID***
Contact ***
Regards
Judith
Finchoice's replyOfficial
19 Dec 2019, 07:54Gooday
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply19 Dec 2019, 07:54
Official
Gooday
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team