Misleading time frame and absolute poor service from the employees.

My husband app**** for an emergency loan with said company on Thursday the 12th of June. He approved the debicheck on his bank and submitted the required documents and this step asks to allow 24 hours for them to process the loan. Since then no further communication has been received, on Saturday when he phoned them to inquire about this situation the person assisting told him to be patient. How must we remain patient when we are in a predicament and need the money urgently? This is utter poor and useless service. You are a financial service provider - yet you fail to provide efficient service.

Do better Finchoice!!