SK
Sivuyile K
1 reviews | Active since May 2020
24 Oct 2025, 16:21
MISLEADING OFFER
Good day, please assist guys I do not like this false information I have received when checking my status on the web, it reads thus "You qualify for more money Well done for looking after your FinChoice account.
Because of this we have increased the amount you qualify for from R2 500 to R6 575 .
To apply for this offer click on Activate now.
If you're not interested you can keep using your MobiMoney facility as before"
WHEN i attempted to activate it it said I must call the Customer support I did they escalated it to the relevant team why does it mislead people because at this time I am in need of money please resolve this.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
24 Oct 2025, 16:33
Hi Sivuyile K,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply24 Oct 2025, 16:33
Official
Hi Sivuyile K,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
SK
Sivuyile K's updateReviewer Update
24 Oct 2025, 20:15I’d appreciate it if it be rectified I have informed you guys I am eligible however the beureau has not updated my information
SK
Sivuyile K's update24 Oct 2025, 20:15
Reviewer Update
I’d appreciate it if it be rectified I have informed you guys I am eligible however the beureau has not updated my information
Finchoice's replyOfficial
28 Oct 2025, 10:53
Good day Sivuyile,
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team
Finchoice's reply28 Oct 2025, 10:53
Official
Good day Sivuyile,
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team