LM
Lesa M.......
1 reviews | Active since Mar 2016
03 Jan 2026, 08:52
Misleading information by Finchoice
Finchoice activated paystretch pay in 12 which I didn't accept or agree to. Please do me a favour and not debit my bank account as I didn't agree to the heavy installment amount.
I only activated pay just now interest free.
What's shocking is I received a response from their consultant that pay just now will send me a quote before my purchase of what I need to pay back before I proceed with the purchase and also that the interest fee part is based on promotional occurrences when you clearly sell it to us consumers that's is interest fee.
I'm shocked as this is very misleading.
Please cancel or remove the pay just now pay in 12 on my profile. I'm waiting!!!!!
I ONLY ACTIVATED THE PAY JUST NOW INTEREST FEE!!!
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
03 Jan 2026, 08:56
Hi Palesa,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's reply03 Jan 2026, 08:56
Official
Hi Palesa,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's replyOfficial
09 Jan 2026, 14:13
Good day Palesa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply09 Jan 2026, 14:13
Official
Good day Palesa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
LM
Lesa M.......'s updateReviewer Update
12 Jan 2026, 09:51Food day
I'll check
I'll check
LM
Lesa M.......'s update12 Jan 2026, 09:51
Reviewer Update
Food day
I'll check
I'll check