BM
Bonene M

1 reviews | Active since Jul 2025

05 May 2026, 16:36

****med

I wanted a qoute of a funeral cover for my family then boom there's a payment reminder that I need to pay them R189

Called today to find out what's happening and asked them to cancel it, I see the is a debit order check that was sent to my bank

The customer service and admin they are so *********** I did explain to the lady that I spoke to that I want to cancel I didn't take any policy

0
Replies (2)
Finchoice
Finchoice's reply06 May 2026, 08:39
Official
Hi Bonene,
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly. The FinChoice Team
Finchoice
Finchoice's reply13 May 2026, 11:26
Official
Good day Bonene,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team