Lost Money? Reach out to me!

J895446 "the @sign" and it's a global Gmail account (com). This is due to it being blocked on my above reply

Hi Finchoice. I really don't care if you find a resolution or not. You have been telling me for months the same thing over and over. I feel sorry for your customers I really do. I would hate to know some of the issues that other customers are facing with you as an institution. I think as an addition to my investigation, I am going to find out the legalities around everything you do from calculating potential clients affordability's, to adding unauthorised funeral covers on repayments. I also want to investigate how you block debit order reversals and if this is legal or not. Also, as part of FSCA requirements and regulations, I will investigate how your call center departments conduct themselves over the phone and the legalities of some of the statements that they make to customers which are not legally true. I have reached out to the NCR and Financial Ombudsman already as part of my investigation and will be reporting you to contacts at the FSCA very shortly. I have given you way too much time to sort this out for me personally and, for me, it's no longer about the money - it is now about ensuring you don't treat other customers as you have treated me. Chat soon!