Loan shark is better than Finchoice!!!
Issue was never resolved. I am told that they won't assist since I am in arrears and missed a payment for 2 months. Finchoice is unreasonable and does not have empathy. I explained that the reason why I haven't been able to make a payment is I am a commission earner getting paid at most R3000 so how am I suppose to live after you deduct R2290..I have kids to take to school, family to feed and buy groceries for and I have to use the same money to get to work. How am I suppose to afford to live and go to work if you deny me a payment arrangement? I will lodge a complaint to Ombudsman with proof that I have been trying and begging Finchoice for a payment arrangement however their system is more important than clients needs!!!
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Replies (1)Finchoice's replyOfficial
25 Jan 2022, 10:02Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply25 Jan 2022, 10:02
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
