MG
Moegamat G
1 reviews | Active since Dec 2016
10 Sept 2024, 10:11
Loan settlement allocation
Hi finchoice.
I have settled both my agreements I have with you in full. (MobiMoney + Term Loan).
I have sent proof of payments for both loans (2 seperate emails). - it was sent to *** and ***
Could this please be allocated urgently to the relevant accounts, I can not afford to be debited for these loans on the 20th again.
My experience with you has been great thus far! I just need the funds that I paid to be allocated accordingly and no debit on the 20th.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
10 Sept 2024, 10:54Good day Moegamat,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply10 Sept 2024, 10:54
Official
Good day Moegamat,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
11 Sept 2024, 11:51Good day Moegamat,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply11 Sept 2024, 11:51
Official
Good day Moegamat,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
MG
Moegamat G's updateReviewer Update
11 Sept 2024, 12:41Hi FinChoice,
I have just checked now and on my MobiMoney account I have an outstanding amount of R118.85, how is this possible if I payed the exact amount you provided to me on my settlement quote???
I have just checked now and on my MobiMoney account I have an outstanding amount of R118.85, how is this possible if I payed the exact amount you provided to me on my settlement quote???
MG
Moegamat G's update11 Sept 2024, 12:41
Reviewer Update
Hi FinChoice,
I have just checked now and on my MobiMoney account I have an outstanding amount of R118.85, how is this possible if I payed the exact amount you provided to me on my settlement quote???
I have just checked now and on my MobiMoney account I have an outstanding amount of R118.85, how is this possible if I payed the exact amount you provided to me on my settlement quote???
Finchoice's replyOfficial
13 Sept 2024, 10:01Good day Moegamat,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply13 Sept 2024, 10:01
Official
Good day Moegamat,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team