PR
Petunia R

1 reviews | Active since Apr 2021

23 Apr 2021, 11:00

Loan Settled in January 2021

Hi,Ive settled my loan on the 18th of Jan 2021 and to my surprise Finchoice is still calling and sending sms and emails to say I owe them,I have send the POP ever since Jan and yet they keep on harassing me,this company they are *********** and unprofessional because I have even send the POP to the team leader rviljoen and yet they continue to debit,every month I have to go and reverse the transaction,this has affected my credit score so bad..please assist me

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Replies (2)
Finchoice
Finchoice's reply23 Apr 2021, 15:47
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
Finchoice
Finchoice's reply20 Jul 2021, 09:57
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team