Loan made and never paid out but debit order set up and contracted for months

I app**** for a loan a week ago and accepted the debit order mandate. I received confirmation of acceptance of the load but not a single cent has been paid into my account.

I called and was told a Monica Ngcoi that the funds were paid and will be available in my account in 24hours. No funds came through

I then called back and spoke to a very patronizing person called Moeketsi who speaks about himself in the 3rd person. He kept brushing me off and telling me to send a bank statement and speaking over me.

My suspicion is that my funds have been ****** internally and paid to some one else.

I now have 6 months debt with Finchoice when they have never given me a cent

Stay far away