SM
Siphokuhle M
1 reviews | Active since Dec 2022
04 Mar 2023, 07:38
Loan hasn't deducted
I open an account with Finchoice last month and it was really easy and I even withdrew money with ease. They debited the first half end of January but didn't deduct the remainder of the money in February and now affecting my credit score. Still haven't deducted even now.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
06 Mar 2023, 13:00 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply06 Mar 2023, 13:00
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's replyOfficial
07 Mar 2023, 22:04Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply07 Mar 2023, 22:04
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
SM
Siphokuhle M's updateReviewer Update
08 Mar 2023, 06:00No it hasn't been resolved, I never even got an email or a call from your team following it up
SM
Siphokuhle M's update08 Mar 2023, 06:00
Reviewer Update
No it hasn't been resolved, I never even got an email or a call from your team following it up
Finchoice's replyOfficial
08 Mar 2023, 09:47Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's reply08 Mar 2023, 09:47
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,