VM
Vuyiswa M

1 reviews | Active since May 2022

10 May 2022, 08:09

Loan Application

I have app**** for a loan which I would like to be cancelled cause I have been trying to call their call but can't go through.They have load a debi check to be deducted and the money I app**** for is not yet on my account,so meaning they will debit my account when the loan was not yet approved.I would like them to cancel the application.Thanks.

0
Replies (3)
Finchoice
Finchoice's reply10 May 2022, 09:19
Official
 Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 
VM
Vuyiswa M's update10 May 2022, 18:38
Reviewer Update
The matter has not been resolved.The debit order is still showing that is active on my account.Finchoice can they please deactivate or cancel that debit order cause I don't want to find myself paying money for the loan I never took month end.Thanks.
Finchoice
Finchoice's reply10 May 2022, 19:31
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team