DB
DINNY B
1 reviews | Active since Mar 2010
26 Oct 2022, 21:45
Loan Application
Loan application takes forever, 7 days later still in progress. I have send all required docs but no feedback. Phoning the contact center helps with nothing. This is pathetic service.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
26 Oct 2022, 22:55Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply26 Oct 2022, 22:55
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
DB
DINNY B's updateReviewer Update
28 Oct 2022, 09:07Still nothing, this is just an automated response. Very sad to see a company that is operating in this manner in this day and age. Maybe it is better this way, imagine what I will have to go through if I have a query in future?
DB
DINNY B's update28 Oct 2022, 09:07
Reviewer Update
Still nothing, this is just an automated response. Very sad to see a company that is operating in this manner in this day and age. Maybe it is better this way, imagine what I will have to go through if I have a query in future?
Finchoice's replyOfficial
02 Nov 2022, 21:33Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply02 Nov 2022, 21:33
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team