Lies lies lies

I app**** for a loan about 2 weeks ago. Every time I phone the call centre and speak to different consultants, I get a different answer. 'Your loan was approved mam' - 'It will reflect in your account before the end of today mam' - this was Friday, 8 March 2018 - 'It will reflect in your account on Monday mam' - I then requested to speak to a supervisor because agent Roxanne did not phone me back after I left several messages for her to do so. The supervisor, Maurice advised me that he spoke to the 'source' who confirmed that the loan has been set to be paid out today. Still no payout. The 0861 number has an option for a call back, (which is a great service not a lot of companies have) however when you get called back the line is either silent and eventually when someone does speak to you they cant tell you anything. Please help!!!