AS
Avanindra S
1 reviews | Active since Dec 2017
11 May 2023, 09:41
Lies and poor service
I have received poor customer support.
My debit order bounced then I made a manual payment and my Mobimoney is still disabled after being up to date. I emailed support and a person said they’d reactivate it and they ****!
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
11 May 2023, 11:47Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply11 May 2023, 11:47
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
AS
Avanindra S's updateReviewer Update
11 May 2023, 11:49Please check your info email address and the responses of “prenesh” and myself it’s blatantly wrong
AS
Avanindra S's update11 May 2023, 11:49
Reviewer Update
Please check your info email address and the responses of “prenesh” and myself it’s blatantly wrong
AS
Avanindra S's updateReviewer Update
11 May 2023, 13:46So they have rep**** to me to apologize for their employee telling me
The facility is active However the still can’t use the facility so still extremely poor service by Finchoice how can they say there’s no manual override ? Which financial institute would not have one in this day and age ?
The facility is active However the still can’t use the facility so still extremely poor service by Finchoice how can they say there’s no manual override ? Which financial institute would not have one in this day and age ?
AS
Avanindra S's update11 May 2023, 13:46
Reviewer Update
So they have rep**** to me to apologize for their employee telling me
The facility is active However the still can’t use the facility so still extremely poor service by Finchoice how can they say there’s no manual override ? Which financial institute would not have one in this day and age ?
The facility is active However the still can’t use the facility so still extremely poor service by Finchoice how can they say there’s no manual override ? Which financial institute would not have one in this day and age ?
Finchoice's replyOfficial
11 May 2023, 19:21Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply11 May 2023, 19:21
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team